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Our services

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  • At Compliance-Science, we help you optimize your quality system and business processes improving regulatory and ISO standard adherence, through a tailored approach to meet your specific needs.

 

  • We combine thoroughness with pragmatism to achieve the perfect balance of operational efficiency and regulatory compliance.

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  • We provide a broad spectrum of services from interpretation of new regulations through to full delivery of a compliant, efficient and effective QMS. We can provide as much or as little support as you need.

 

  • Further information on our key services and information on how we work are provided below.

Simplifying and Optimising your QMS

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Features

What makes us different?

We tailor our approach to align to your needs and consider each of the following to optimise compliance

Dynamic process mapping

 

We can perform line-by-line comparisons of current processes to new requirements to determine who/ how /what changes are needed


We focus on balancing operational effectiveness with regulatory compliance

Skeleton process design
 

We define each new process step (including operational, oversight, review, decision making steps) and who performs it

 

We will determine if/how to embed steps directly into systems rather than SOPs


We encourage employee change agents involvement the design – successful change results when employees own and drive change

Revise and optimise SOPs
 

We determine the optimal SOP strategy – considering the whole SOP framework and user perspective

 

We structure the SOP in a simple step-by-step design with clarity on responsibilities for each step

 

We adopt Plain Language principles and consider use of embedded diagrams/ pictures/ videos 

Design supporting content 


We consider what users need to help them follow the process compliantly at point-of-use? Job aids, infographics, simple tools etc


We perform a learning needs analysis to design a user-led learning strategy – considering who needs to know what and when do they need to know it?

 

We design engaging learning content – including bite-size modules, use of animation and interactive learning

Roll out and embed
 

We encourage seeking broad feedback and user testing on draft content to enable employee ownership
 

We design a targeted communication strategy for all user groups – what are the key changes, why are these changes needed, what do they need to do, when do they need to do it?
 

We work with identified change agents to promote the rollout

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